Costa Coffee in Leeds

"Great coffee, good service and reasonable surroundings"

"Great coffee after a couple of disappointing visits to cost the toasties not been great hardly any filling over cooked didn't cut it for me and not great coffee this visit made up for it for sure"

"A very calm and friendly Costa, going to be my new local!"

"Nobody can bru a drink like Emma always striving to give you a great service alongside Tom, I guess if you are destined to see these two individuals than consider yourself fortunate. Very polite fast and efficient can't fault them in any way thank you.."

"Just went for a coffee and a natter with a friend. Good atmosphere. It's new & shiny"

"I highly recommend this costa, its by far the best. Me and my family visit often. The staff are outstanding, friendly, welcoming, provide great service and make the best frappe! The store is clean, atmosphere friendly, swift efficient service & that is thanks to the staff. I have come more than once a day too because the frappe are delicious! I look forward to it & so does my family. I always use this costa when I can even if it means waiting all day to get there because its worth the wait! I'd like to give a massive thankyou to Jamie, Tom, Luke & the rest of the team for always making mine and my family visit a great one."

"One of my favourite Costas. I always go early on a morning at the weekend. The staff are friendly and it has that local feel as they always remember my order. My son has disabilities and he always feels welcome too."

"Very friendly staff and great coffee! The cafe is very clean and the coffee is very delicious. Thanks to the team and Jack for always making my experience a great one"

"Usually I have no trouble and customer service is great. Today was my birthday and I used an app QR code for my treat, the young lady served me but didn't acknowledge the treat. I know she saw it so when I let her know about scanning the code she says it didn't come up so I scanned it again, the whole time both these young ladies were on mobile devices and their customer service was awful. Some staff need customer service training and less distractions. If i ever see these two ladies in that shop again it's a automatic U-turn. Even when I left and said thank you they both ignored me. I've been going there since they built it and I've never experienced such blatant, unintentional disrespectful behaviour. They would do well to pay attention to their environment and customers instead of trying to multi task and stay off these silly devices called mobile phones UPDATE: No more mobile phones and great customer service, the staff are paying more attention to their customers, which is a fantastic turn around compared with last year. I hope this standard continues, oh love the smiles when greeted. 5 stars"

"My daily coffee spot. Great coffee and really lovely people :)"